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Water flow problems
The filter clogged quickly, what should I do?
If your filter appears to clog sooner than expected, this is usually due to high levels of sediment or impurities in your local water supply. In areas with harder or more heavily treated water, cartridges may reach capacity faster than the average 3
The water flow is very slow in filtered mode
Filtered water naturally flows slightly slower than unfiltered water due to the filtration process. However, if the flow is unusually slow, it may be caused by:. A cartridge that needs replacing. Sediment build up in the filter. Low incoming water pr
Why does the water flow vary from day to day?
Water pressure can fluctuate naturally depending on:. Local supply demand. Time of day. Plumbing conditions in your property. Small variations in filtered flow are normal. However, if the change is significant, check that:. The cartridge is not neari
The water flow is lower than before
A gradual reduction in flow typically indicates that the cartridge is reaching the end of its lifespan. We recommend replacing the cartridge every 3 months, or sooner if you notice:. Reduced pressure in filtered mode. Changes in taste or clarity. Onc