The filter clogged quickly, what should I do?Updated 3 months ago

The filter clogged quickly, what should I do?

If your filter appears to clog sooner than expected, this is usually due to high levels of sediment or impurities in your local water supply.

In areas with harder or more heavily treated water, cartridges may reach capacity faster than the average 3 month period.

You can:

• Check whether the cartridge needs replacing

• Ensure the inlet holes are clear of debris

• Confirm the unit was flushed for 5 minutes when first installed

If the issue continues shortly after installing a new cartridge, contact our support team with details about your water usage and location, and we will assist you.