Replacing your cartridge is quick and simple. Turn off the water supply. Unscrew or release the filter housing. Remove the used cartridge. Insert the new cartridge securely. Reattach the housing and turn the water back on. Allow water to run for a sh

<h2 data-start="142" data-end="190" id="isPasted">How do I change my FlowPure filter cartridge?</h2>Replacing your cartridge is quick and simple.<h3 data-start="239" data-end="269" id="to-replace-your-cartridge">To replace your cartridge:</h3><ol data-start="270" data-end="466"><li data-start="270" data-end="300">Turn off the water supply</li><li data-start="301" data-end="343">Unscrew or release the filter housing</li><li data-start="344" data-end="374">Remove the used cartridge</li><li data-start="375" data-end="413">Insert the new cartridge securely</li><li data-start="414" data-end="466">Reattach the housing and turn the water back on</li></ol>Allow water to run for a short time after installation to flush the new cartridge before use.If you need help, our support team is always happy to guide you.

How do I change my FlowPure filter cartridge?

Your cartridge naturally becomes less effective over time as it filters impurities from your water. You may notice:. A slower water flow. A slight change in taste. The recommended usage period has passed. In addition, we monitor the average replaceme

<h2 data-start="81" data-end="133" id="isPasted">How can I tell when my cartridge needs replacing?</h2>Your cartridge naturally becomes less effective over time as it filters impurities from your water.You may notice:<ul data-start="252" data-end="348"><li data-start="252" data-end="275">A slower water flow</li><li data-start="276" data-end="304">A slight change in taste</li><li data-start="305" data-end="348">The recommended usage period has passed</li></ul>In addition, we monitor the average replacement period based on performance testing and typical household usage. When it is time to change your cartridge, we will notify you by email so you do not have to keep track yourself.Replacing your cartridge on time ensures your FlowPure system continues to deliver clean, great tasting water at optimal performance.If you are ever unsure, our support team is happy to help.

How can I tell when my cartridge needs replacing?

We recommend replacing your FlowPure filter cartridge every 3 months to maintain optimal performance and water quality. However, replacement timing can vary depending on your household water usage and local water conditions. You may need to replace y

<h2 data-start="90" data-end="142" id="isPasted">How can I tell when my cartridge needs replacing?</h2>We recommend replacing your FlowPure filter cartridge every 3 months to maintain optimal performance and water quality.However, replacement timing can vary depending on your household water usage and local water conditions.You may need to replace your cartridge sooner if you notice:<ul data-start="436" data-end="576"><li data-start="436" data-end="487">A significant change in the taste of your water</li><li data-start="488" data-end="535">A visible change in water clarity or colour</li><li data-start="536" data-end="576">A noticeable reduction in water flow</li></ul>To make things easier, we track the average replacement period based on product testing and typical usage. When it is time to change your cartridge, we will notify you by email so you do not have to remember.Replacing your cartridge on schedule ensures your FlowPure system continues delivering clean, fresh tasting water at its best performance.If you are ever unsure, our support team is happy to assist.

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Flowpure

Cartridges

Filter Cartridges & Subscriptions

What if I need to cancel my order?

Can I return my order?

How does the Tap Fit Guarantee work?

Returns & Support

How can I track my order?

Do you ship everywhere?

How much does shipping cost?

How long does delivery take?

Shipping & Delivery

Order damaged during delivery

My tracking says “Delivered” but I didn’t receive anything

My order hasn’t arrived. What should I do?

Order tracking & Issues

Order Tracking

How do I cancel my subscription?

My replacement cartridge hasn’t arrived, what should I do?

I was charged for a subscription order, can I cancel it?

Can I pause or update my subscription?

Subscription Management

The filter clogged quickly, what should I do?

The water flow is very slow in filtered mode

Why does the water flow vary from day to day?

The water flow is lower than before

Water flow problems

The filter does not fit my tap, what should I do?

The filter moves or unscrews when I turn on the water

The filter is leaking after installation

Usage & Stability Issues

How do I install my FlowPure filter?

How do I choose the correct adapter?

Will FlowPure fit my tap?

Installation & Fit Issues

Compatibility Issues